South Mountain School of Horsemanship, LLC.
LESSON CANCELLATIONS


Cancellation Policy


  • 24 hours’ notice is required for cancellation of any lesson regardless of the reason.

  • In order to be eligible for a Make-Up Lesson, Cancellations or Reschedules must be submitted through the online form on the SMSH website.

  • Cancelled lessons will not act as credit for the following month’s lessons or lesson package.


Make-Up Policy


  • Students are allowed 12 make-up lessons every calendar year.

  • If canceling with 24+ hours’ notice, the lesson can be rescheduled within 60 days of the missed lesson. If canceling with less than 24 hours’ notice, the lesson will not be rescheduled, regardless of the reason.

  • Make-up lessons cannot be used to extend lessons past your requested last lesson date and cannot be transferred to any other students. Any unused make-up lessons will be forfeited after your last enrolled lesson.

  • If SMSH cancels a lesson for any reason, students will be credited that lesson and will not lose it.

Cancellation Form




Find Group Lesson Make-Up Options Below!